Help & Answers

Frequently asked questions

Everything about the SoundGlow LED kit for SOUNDBOKS 3 and 4 — installation, shipping, payment, warranty and support. Can't find the answer? Drop us a line.

The Product

Which SOUNDBOKS does the LED kit fit? +

The SoundGlow LED Kit is a custom RGB light solution designed for SOUNDBOKS 3 and SOUNDBOKS 4. It consists of an LED strip sized to fit the speaker — it sticks to the inside edge of the grill — plus a controller that hides discreetly behind the SOUNDBOKS logo. The kit needs no cutting or modifying to fit.

Can I install the lights in my SOUNDBOKS myself? +

Yes — that's the whole point. It's a DIY RGB light kit you fit to your SOUNDBOKS yourself in under 15 minutes. No tools, no drilling, which means your SOUNDBOKS warranty stays fully intact. Everything you need is in the box. The kit gives your speaker a unique look and is perfect if you want to upgrade and mod your SOUNDBOKS.

Is the SoundGlow LED kit waterproof and suitable for outdoor use? +

Just like your SOUNDBOKS, the LED kit is built to take a beating and is suitable for outdoor use under normal weather conditions. The strip sits protected beneath the grill, attached with 3M VHB tape that resists water, moisture and temperature changes.

Can I remove the LED kit again without damaging my SOUNDBOKS? +

Yes. Even though the LED strip is held in place with strong, long-lasting 3M VHB tape, it leaves no adhesive residue when removed. Both your SOUNDBOKS and the LED kit can be detached without damage. Remember to press down the locking mechanism on the controller plug before pulling the cable out.

Which colours and light effects can I choose from? +

You get full control of colours and effects in the included app. There's a wide spectrum of colour combinations and dynamic effects — 39 static effects and 8 music-reactive effects — so you can easily set the mood for an intimate garden party on the terrace or a campsite at the festival.

Is the SoundGlow LED kit music-reactive? +

Yes. Under the Music tab in the included app, you can pick from 8 music-reactive effects that respond to sound and sync in time with the beat. It gives your speaker a visual layer that follows the music and lifts the whole vibe. SoundGlow is perfect for private parties where you want light on the floor with a simple setup.

Which SOUNDBOKS batteries work with the SoundGlow LED kit? +

The SoundGlow LED kit works with both generation 3 and generation 4 (The Battery) batteries.

How do I control the SoundGlow LED kit? +

The RGB light is controlled easily via a dedicated app you download to your iPhone or Android phone. From the app you can change colours, pick effects and adjust brightness. Everything works wirelessly over Bluetooth — no cables, no hassle.

How much power does the SoundGlow LED kit use? +

The SoundGlow LED kit is designed to draw very little power, so it doesn't drain your SOUNDBOKS battery faster than necessary. You can expect to use your SOUNDBOKS for many hours with the lights on. LEDs are generally very energy-efficient compared to traditional bulbs. The exact impact on battery life depends on brightness, sound level and which effect you pick.

Ordering & Shipping

Which countries does SoundGlow ship to? +

We ship to all EU countries including Denmark, Sweden, Germany, France, Spain and many more. If you have questions about delivery to a specific address, feel free to contact us.

What's the delivery time for the SoundGlow LED kit? +

We aim to dispatch your order within 1–2 business days. After that, delivery typically takes 2–4 business days within the EU. You'll get an email with tracking information so you always know where your parcel is. If the SoundGlow LED kit is a gift, or for a party or event, we recommend ordering well in advance.

How much does shipping cost? +

Shipping rates are calculated at checkout based on your country. EU-wide shipping is available — see the cart for the exact rate to your address.

Can I return the item? +

Yes. You always have a minimum 14-day right of withdrawal when shopping online in the EU. At SoundGlow we offer an extended 30-day return window from the day you receive the product. The item must be returned in its original condition and packaging. Contact us at hello@soundglow.dk and we'll help you with the return. We want you to be 100% happy with your SoundGlow LED kit.

Payment

Which payment methods do you accept? +

You can pay with Visa, Mastercard, Apple Pay, Google Pay and MobilePay. All payments are encrypted via Stripe, so your card details stay protected.

Do you offer a discount when buying multiple kits? +

If you want to buy SoundGlow LED kits for a group of friends, a band or an event, feel free to contact us about a volume discount. We're happy to work something out.

Support & Warranty

What do I do if something is defective on arrival? +

If you receive a damaged package or a kit with faulty parts, contact us as soon as possible at hello@soundglow.dk with a description and photos of the issue. We'll ship a replacement out right away — no hassle, no excuses.

Is there a warranty on the SoundGlow LED kit? +

You always have a two-year right of complaint in case of manufacturing defects. Contact us at hello@soundglow.dk if you run into any issues. We're here to help.

Inspiration & Use

What is SoundGlow? +

SoundGlow is the company behind probably the market's best custom LED kit, made specifically for SOUNDBOKS 3 and SOUNDBOKS 4. It's for anyone who wants their SOUNDBOKS to stand out in the dark and kick the party up a notch.

Is the SoundGlow LED kit hard to install as a beginner? +

Not at all. No technical knowledge or experience with electronics required. We include a step-by-step installation guide so you can see exactly what to do. Most people are up and glowing in under 15 minutes. If you still need help, you're always welcome to drop us a line.

Still got questions?

We typically reply within 24 hours on weekdays. Write to hello@soundglow.dk — or jump straight to the shop.

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